Below are approximate processing times for the types of orders:

• Types of Orders
  Processing Times
• Optical Frames
  4 - 6 business days*
• Sunglasses
  4 - 6 business days*
• Prescription Single Vision Glasses
  7 - 10 business days*
• Prescription Single Vision Glasses with Customised Grind Lenses (If orders contain high Cyl, prism, half-rimless/rimless frame)
  10 - 14 business days*
• Prescription Single Vision Sunglasses
  4 - 16 business days*
• Prescription Single Vision Sunglasses with Customised Grind Lenses (If orders contain polarisation, high Cyl, prism, half-rimless/rimless frame)
  16 - 20 business days*
• Contact Lenses
  Up to 7 business days*

There are 3 easy steps to claim your benefit for online purchases:

• Step 1

  Purchase prescription glasses/sunglasses/contact lenses from our online store.

• Step 2

  Once you receive your order, send an email to contactus@1001optical.com.au requesting for an itemised invoice for your prescription eyewear purchase.

• Step 3

  We will provide you with all the information you need to make a health insurance benefit claim for your online purchase.